At Lewknor Taxis, your privacy is our top priority. We are committed to protecting your personal information and ensuring that your data is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services. Please read this policy carefully to understand our practices.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and billing details provided during bookings.
- Travel Details: Pick-up and drop-off locations, date, and time of travel.
- Payment Information: Payment card details for processing transactions.
- Technical Information: IP address, browser type, and device information when you visit our website.
- Communication Records: Emails, phone calls, and other communications for customer support purposes.
2. How We Use Your Information
We collect and use your information to:
- Process bookings and provide transportation services.
- Communicate with you about your bookings and respond to inquiries.
- Improve our services based on customer feedback and analytics.
- Ensure payment security and process refunds when applicable.
- Comply with legal obligations and protect against fraud or misuse of our services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors or IT support.
- For Legal Obligations: If required by law or to respond to legal processes, such as court orders or government regulations.
- With Your Consent: When you explicitly agree to share your data with third parties for additional services or benefits.
4. Data Security
We take robust measures to ensure your data is secure:
- Encryption: All sensitive data, including payment information, is encrypted during transmission.
- Access Controls: Only authorized personnel can access your personal information.
- Regular Audits: Our systems are regularly reviewed and updated to protect against potential vulnerabilities.
5. Cookies and Website Tracking
Our website uses cookies to enhance user experience and analyze website traffic. Cookies may collect:
- Website preferences and settings.
- Browsing behavior on our website.
You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the removal of your data from our records.
- Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@lewknortaxis.co.uk.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Please review their policies before sharing your information.
9. Updates to This Policy
Lewknor Taxis reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the updated policy will include the revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Thank you for trusting Lewknor Taxis. We value your privacy and are committed to safeguarding your information at every step of your journey with us.
Last Updated: Nov 01, 2024.
