Welcome to Lewknor Taxis! By using our services, you agree to abide by the following terms and conditions. These terms are designed to ensure a clear understanding between our customers and us, ensuring a smooth and reliable service experience. Please read these carefully before booking our services.
1. Booking Policy
- Confirmation: Bookings are confirmed via email or phone. It is your responsibility to check the details for accuracy.
- Advance Booking: We recommend booking in advance to ensure availability, particularly during peak times or holidays.
- Changes to Bookings: Any amendments must be made at least 24 hours before the scheduled pick-up time.
2. Payment Terms
- Payment Methods: Payments can be made via cash or card. Online payment options are available during the booking process.
- Pricing: All prices are subject to change based on distance, time of travel, or additional requirements. You will be informed of any changes prior to booking confirmation.
- Refunds: Refunds are available for cancellations made within the stipulated cancellation period (see below).
3. Cancellation Policy
- Standard Cancellations: Cancellations must be made at least 12 hours before the scheduled ride to qualify for a full refund.
- Late Cancellations: Cancellations made less than 12 hours before the ride may incur a cancellation fee.
- No-Show Policy: If the passenger does not show up at the agreed pick-up location, the full fare may still be charged.
4. Driver and Vehicle Conduct
- Professional Drivers: Our drivers are licensed, trained, and committed to providing safe and courteous service.
- Vehicle Maintenance: All vehicles are regularly inspected and maintained to ensure passenger safety and comfort.
- Passenger Conduct: Passengers are expected to respect the driver and vehicle. Any damage caused may result in additional charges.
5. Luggage Policy
- Standard Luggage: Each passenger is allowed one suitcase and one carry-on bag.
- Excess Luggage: Additional luggage must be disclosed at the time of booking and may incur additional charges.
- Liability: We are not responsible for any loss or damage to personal belongings during transit.
6. Liability and Disclaimer
- Timeliness: While we strive to ensure punctuality, delays may occur due to unforeseen circumstances such as traffic or weather.
- Limitation of Liability: We are not responsible for missed flights, appointments, or other engagements caused by delays outside our control.
7. Privacy Policy
- Data Collection: Personal information collected during bookings is used solely for providing our services.
- Data Protection: We adhere to strict data protection laws to ensure your personal information is secure.
- Sharing of Information: Your data will not be shared with third parties without your explicit consent.
8. Changes to Terms and Conditions
Lewknor Taxis reserves the right to amend these terms and conditions at any time. Updated terms will be available on our website and will take effect immediately upon posting.
9. Contact Us
For any questions or concerns about these terms and conditions, feel free to contact us:
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Lewknor Taxis for your travel needs!
Last Updated: Nov 01, 2024.
